Terms & Conditions

Last Updated: September 15, 2024

This Website (or this Application): The platform provided to enable the Service offered by the Owner.

● Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

● Owner (or We): UPSCALEBOOST LLC – The legal entity providing this Website and/or the Service to Users.

● Service: The services provided by this Website as described in these Terms and on this Website.

● Terms: Provisions applicable to the use of this Website and Services, subject to change from time to time without prior notice.

● User (or You): The natural person or legal entity that uses this Website.

This document constitutes an agreement between You and UPSCALEBOOST LLC. By accessing or using this website or any services offered, you agree to comply with and be bound by these Terms & Conditions ("Terms & Conditions"), the Privacy Policy ("Privacy Policy"), and any additional terms that may apply.

These Terms govern:

● The conditions under which use of this Website is permitted.

● Any other related Agreement or legal relationship between the Owner and the User.

Capitalized terms are defined in the appropriate sections of this document. It is essential that the User reads this document carefully. If you do not agree to these Terms of Service, do not use this Website.

No Special Relationships: Nothing in these Terms creates any relationship such as a joint venture, employment, agency, or partnership between the parties.

Contact Information: If you have any questions regarding these Terms, please contact us at [email protected].

Content on this Website

Unless otherwise specified, all content on this Website is provided or owned by the Owner or its licensors. While the Owner has made efforts to ensure that the content does not infringe upon legal provisions or third-party rights, it may not always be possible to guarantee this. If you believe any content violates your rights, please notify us using the contact details provided.

Rights Regarding Content on This Website: All rights reserved. The Owner holds all intellectual property rights related to the content. Users may not use any content from this Website unless such use is implicit in the proper use of the Website or Service.

Acceptable Use

The use of this Website and its services is subject to these Terms and applicable laws. Users are solely responsible for ensuring that their use of the Website does not violate any laws, regulations, or third-party rights.

Liability and Indemnification

Limitation of Liability: To the maximum extent permitted by law, UPSCALEBOOST LLC, including its subsidiaries, affiliates, officers, directors, agents, partners, and employees, will not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses arising from the use or inability to use the Service.

Indemnification: Users agree to indemnify and hold harmless UPSCALEBOOST LLC, its affiliates, officers, directors, agents, and employees from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from their use of the Service.

Refund Policy

We offer a 14-day money-back guarantee for all our products, subject to the following conditions. This policy is designed to protect the integrity of our products and services while ensuring fair use of the money-back guarantee. We review each request carefully to ensure it aligns with our policy before processing.

Conditions for Refund Eligibility:

● Implementation Requirement: Refunds will not be granted if requested on the same day of purchase or without the User making a genuine effort to implement and test the product. Users must demonstrate that they have actively applied the product to their situation.

● Constructive Feedback: To be eligible for a refund, users are required to provide detailed and constructive feedback explaining why the product did not meet their expectations. This ensures that refunds are only requested based on valid concerns and to help us improve.

● Ineligible Reasons for Refunds: The following reasons will not be accepted as valid for requesting a refund: "This doesn’t apply to me", "This wasn’t what I expected", "I'm dissatisfied", "This wasn't what I was looking for", "I changed my mind", "I didn’t have time to use the product", or sudden personal emergencies or financial hardships unless directly related to the purchase.

● No Refunds for Misuse: Requests for refunds simply because we offer a money-back guarantee, or without legitimate reasons, will be considered misuse of the policy and will not be honored.

● Fraudulent Refund Claims: We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.

● Limited Circumstances: While we strive for transparency, exceptional circumstances such as major product defects or failure to deliver the promised features will be considered on a case-by-case basis. In such cases, users must provide clear evidence demonstrating the issue with the product.

● Download and Access Issues: Refund requests related to technical issues, such as the inability to download or access digital content, must be reported within 72 hours of purchase. Once the issue is verified and assistance has been provided without resolution, a refund may be issued.

How to Request a Refund:

To request a refund, please follow these steps:

● Send an email to [email protected] and use the subject line "Refund Request"

● Include the following information in your email: Your full name, the email address used for purchase, and purchase receipts

● Provide information demonstrating how your request matches the "Conditions for Refund Eligibility" outlined in this policy

Additional Important Notes:

● All refund requests must be submitted within 14 days of purchase.

● Refund requests that do not follow the above guidelines or do not meet the conditions outlined in this policy will not be processed.

● We reserve the right to deny any refund request that does not align with our policy, without exception.

This refund policy is designed to ensure that customers are making informed and thoughtful decisions when purchasing our products. Our goal is to maintain the value of our offerings and prevent abuse of the refund system. If you believe you qualify for a refund under these terms, please contact us at [email protected] within 14 days of your purchase.

Service Interruption

The Owner reserves the right to suspend or terminate the Service for maintenance, system updates, or other changes. Users will be notified where possible. The Service may also be unavailable due to factors beyond the Owner's control, such as force majeure events.

Privacy Policy

Please refer to our Privacy Policy to learn more about how we handle your personal data.

Intellectual Property Rights

All intellectual property rights (copyrights, trademarks, patent rights, and design rights) related to this Website are the exclusive property of the Owner or its licensors.

Changes to These Terms

The Owner reserves the right to amend these Terms at any time. Users will be notified of significant changes, which will only affect future interactions. Continued use of the Website signifies acceptance of the modified Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any legal action arising from or related to these Terms shall be brought exclusively in the courts located in Austin, Texas, United States.

Contact Information

If you have any questions regarding these Terms, you may contact us at:

UPSCALEBOOST LLC

701 Tillery Street, Unit 12-2788, Austin, Texas 78702

Email: [email protected]

By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.